Sprinklers Northwest Privacy Policy
Last Updated: June 18th, 2026
Introduction
At Sprinklers Northwest, we are committed to protecting the privacy of our customers and website visitors. This Privacy Policy (“Policy”) describes how we collect, use, and disclose personal information.
Information We Collect
- Contact Information: We collect contact information, including name, email address, phone number, and mailing address, when you:
- Contact us through our website or social media channels
- Request a quote or schedule a service appointment
- Create an account or log in to our website
- Text Messaging Information: We may collect information related to
SMS/text messaging, including your mobile phone number, SMS opt-in
status, text message content, message delivery status, and responses
such as STOP or HELP. - Service Information: We collect information about the services you request, including:
- Type of service requested
- Location of service
- Date and time of service
- Payment Information: We collect payment information, including:
- Credit card information (for online payments)
- Bank account information (for electronic funds transfer)
- Usage Information: We collect information about your use of our website, including:
- IP address
- Browser type
- Device type
- Pages visited
- Time spent on our website
How We Use Your Information
- Service Delivery: We use your information to provide our services, including scheduling appointments and communicating with you about your service requests.
- Marketing and Communication: We use your information to:
- Send you marketing materials and promotional offers
- Notify you about new services or products
- Respond to your inquiries and requests
- Improvement of Services: We use your information to:
- Analyze and improve our services
- Identify trends and patterns in customer behavior
- Develop new services and products
- SMS/Text Messaging: We may use your phone number to send SMS/text messages related to appointments, estimates, scheduling, service updates, technician or crew updates, invoices, customer support, seasonal service reminders, and occasional promotional or informational messages where permitted.
- Message frequency varies. Message and data rates may apply.
- You may opt out of SMS/text messages at any time by replying STOP. For help, reply HELP or contact us at info@sprinklersnorthwest.com or (208) 818-8838.
- Consent to receive marketing or promotional text messages is not a condition of purchase.
Disclosure of Information
- Service Providers: We may share your information with our service providers, including contractors, subcontractors, and vendors, to facilitate the delivery of our services.
- Partners, Affiliates, and SMS Information: Sprinklers Northwest does not sell customer personal information.Sprinklers Northwest does not sell mobile phone numbers, SMS opt-in information, or text messaging consent. Sprinklers Northwest does not share mobile phone numbers, SMS opt-in information, or text messaging consent with third parties or affiliates for their own marketing or promotional purposes.
- We may share customer information with trusted service providers, contractors, subcontractors, vendors, software platforms, payment processors, scheduling tools, communication providers, or business systems only as reasonably necessary to operate our business and provide services to customers.
- Law Enforcement and Government: We may disclose your information in response to a valid court order, subpoena, or other government request.
- Business Transfer: In the event of a business transfer, we may share your information with the acquiring party.
Your Rights and Choices
- Opt-Out: You may opt out of receiving marketing materials and
promotional offers by contacting us at info@sprinklersnorthwest.com.
You may opt out of SMS/text messages at any time by replying STOP to
any text message from Sprinklers Northwest. - Access and Correction: You may request access to your information and correct any inaccuracies by contacting us at info@sprinklersnorthwest.com.
- Deletion: You may request deletion of your information by contacting us at info@sprinklersnorthwest.com.
Security Measures
- Data Encryption: We use encryption to protect your information during transmission.
- Secure Storage: We store your information in a secure environment with restricted access.
Changes to This Policy
- We may update this Policy at any time.
- Changes will be effective immediately upon posting.
Contact Us
If you have any questions or concerns about this Policy, please contact us at:
(208) 818-8838
2280 ID-53, Rathdrum, ID 83858
California Residents
If you are a California resident, you have the right to:
- Request a copy of the categories of personal information we collect and the purposes for which we use it
- Request a copy of the personal information we have collected about you
- Request that we delete your personal information
To exercise these rights, please contact us at info@sprinklersnorthwest.com or (208) 818-8838.